Synopsis
Synopsis
Synopsis
Boardroom-Ready Guest Intelligence
Synopsis distils guest sentiment, performance KPIs, and service trends into a clear, 2-page executive summary. Built for faster, sharper decision-making.
Trusted by
Trusted by
Trusted by
WHY IT MATTERS
WHY IT MATTERS
WHY IT MATTERS
Leaders Need Insights, Not Dashboards
Your teams collect the data. Synopsis makes it actionable for decision-makers.
See, what you're missing..?
Condensed but Comprehensive
All key metrics and feedback themes in one place.
Highlights What Matters
Flags red zones, positive trends, and guest satisfaction KPIs.
Aligns Teams
A shared view of performance keeps leadership focused.
See, what you're missing..?
Condensed but Comprehensive
All key metrics and feedback themes in one place.
Highlights What Matters
Flags red zones, positive trends, and guest satisfaction KPIs.
Aligns Teams
A shared view of performance keeps leadership focused.
See, what you're missing..?
Condensed but Comprehensive
All key metrics and feedback themes in one place.
Highlights What Matters
Flags red zones, positive trends, and guest satisfaction KPIs.
Aligns Teams
A shared view of performance keeps leadership focused.
WHAT YOU GET
WHAT YOU GET
WHAT YOU GET
High-Level Insight Without the Noise
Synopsis turns complexity into clarity with smart, executive-facing reports.
Multi-Property Benchmarking
Compare scores across hotels to find top performers and flag service gaps.
Multi-Property Benchmarking
Compare scores across hotels to find top performers and flag service gaps.
Multi-Property Benchmarking
Compare scores across hotels to find top performers and flag service gaps.
Departmental Performance Views
See how teams like F&B or Front Desk contribute to guest experience trends.
Departmental Performance Views
See how teams like F&B or Front Desk contribute to guest experience trends.
Departmental Performance Views
See how teams like F&B or Front Desk contribute to guest experience trends.
Trends & Heatmaps at a Glance
Visualize sentiment changes or service dips across properties.
Trends & Heatmaps at a Glance
Visualize sentiment changes or service dips across properties.
Trends & Heatmaps at a Glance
Visualize sentiment changes or service dips across properties.
Integrated Experience KPIs
Track NPS, CSAT, OTA scores together for a unified view of guest satisfaction metrics.
Integrated Experience KPIs
Track NPS, CSAT, OTA scores together for a unified view of guest satisfaction metrics.
Integrated Experience KPIs
Track NPS, CSAT, OTA scores together for a unified view of guest satisfaction metrics.
Customizable Report Filters
Sort data by hotel, time period, or focus area to suit leadership and review needs.
Customizable Report Filters
Sort data by hotel, time period, or focus area to suit leadership and review needs.
Customizable Report Filters
Sort data by hotel, time period, or focus area to suit leadership and review needs.
Guest Sentiment Highlights
Understand tone and feedback across surveys, reviews, and internal guest touchpoints.
Guest Sentiment Highlights
Understand tone and feedback across surveys, reviews, and internal guest touchpoints.
Guest Sentiment Highlights
Understand tone and feedback across surveys, reviews, and internal guest touchpoints.
TESTIMONIALS
TESTIMONIALS
TESTIMONIALS
What our Clients Say
KePSLA helps us capture guest sentiment, improve service with AI insights, and make smarter decisions, all backed by a responsive support team
Jatin Khanna
Sarovar Hotels Pvt.Ltd
KePSLA gives us a unified view of guest sentiment and saves time by enabling quick review replies across sites.
An-Sofie Nédée
Corsendonk Hotels
KePSLA’s hotel data transformed our booking strategy, excited to explore their smart content next
Chaithanya Gowd
Reliance Jio
KePSLA’s real-time feedback system helps us track guest satisfaction across the journey, driving seamless experiences and positive reviews.
Rishi Surya Puri
Mayfair Hotels & Resort
KePSLA simplified our review replies with seamless OTA integration — helping us maintain guest satisfaction with ease.
Zoltan Varga
Corvin Center Suites
FAQs
FAQs
FAQs
We’ve Got the Answers You’re Looking For
Quick answers to your AI automation questions.
What is the Synopsis module?
Can staff recognition be included?
How is data organized?
How often is it updated?
What is the Synopsis module?
Can staff recognition be included?
How is data organized?
How often is it updated?
What is the Synopsis module?
Can staff recognition be included?
How is data organized?
How often is it updated?
Connect with us Today to Discover Personalized Solutions for Your Hotel
Book a Call Today and Start Automating