KePSLA is Now Officially D-U-N-S Registered!

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KePSLA is Now Offically D-U-N-S Registered!

English

Platform

About us

Login

Success Stories

English

Get in touch

Get in touch

KePSLA is Now Offically D-U-N-S Registered!

English

Platform

About us

Login

Success Stories

English

Get in touch

Get in touch

Synopsis

Synopsis

Boardroom Ready Guest Intelligence

Synopsis distils guest sentiment, performance KPIs, and service trends into a clear, 2-page executive summary. Built for faster, sharper decision-making.

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WHY IT MATTERS

Leaders Need Insights, Not Dashboards

Your teams collect the data. Synopsis makes it actionable for decision makers.

See, what you're missing..?

  • Condensed but Comprehensive

    All key metrics and feedback themes in one place.

    Enables Strategic Reviews

    Tailor-made for monthly, quarterly, or executive meetings.

  • Highlights What Matters

    Flags red zones, positive trends, and guest satisfaction KPIs.

  • Aligns Teams

    A shared view of performance keeps leadership focused.

    Built for Speed

    Ready-to-present reports in minutes, not hours.

See, what you're missing..?

  • Condensed but Comprehensive

    All key metrics and feedback themes in one place.

    Enables Strategic Reviews

    Tailor-made for monthly, quarterly, or executive meetings.

  • Highlights What Matters

    Flags red zones, positive trends, and guest satisfaction KPIs.

  • Aligns Teams

    A shared view of performance keeps leadership focused.

    Built for Speed

    Ready-to-present reports in minutes, not hours.

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WHAT YOU GET

High Level Insight Without the Noise

Synopsis turns complexity into clarity with smart, executive facing reports.

Multi-Property Benchmarking

Compare scores across hotels to find top performers and flag service gaps.

Departmental Performance Views

See how teams like F&B or Front Desk contribute to guest experience trends.

Trends & Heatmaps at a Glance

Visualize sentiment changes or service dips across properties.

Integrated Experience KPIs

Track NPS, CSAT, OTA scores together for a unified view of guest satisfaction metrics.

Customizable Report Filters

Sort data by hotel, time period, or focus area to suit leadership and review needs.

Guest Sentiment Highlights

Understand tone and feedback across surveys, reviews, and internal guest touchpoints.

TESTIMONIALS

What our Clients Say

  • KePSLA helps us capture guest sentiment, improve service with AI insights, and make smarter decisions, all backed by a responsive support team

    Jatin Khanna

    Sarovar Hotels Pvt.Ltd

  • KePSLA gives us a unified view of guest sentiment and saves time by enabling quick review replies across sites.

    An-Sofie Nédée

    Corsendonk Hotels

  • KePSLA’s hotel data transformed our booking strategy, excited to explore their smart content next

    Chaithanya Gowd

    Reliance Jio

  • KePSLA’s real-time feedback system helps us track guest satisfaction across the journey, driving seamless experiences and positive reviews.

    Rishi Surya Puri

    Mayfair Hotels & Resort

  • KePSLA simplified our review replies with seamless OTA integration, helping us maintain guest satisfaction with ease.

    Zoltan Varga

    Corvin Center Suites

FAQs

We’ve Got the Answers You’re Looking For

Quick answers to your AI automation questions.

What is the Synopsis module?

Can staff recognition be included?

How is data organized?

How often is it updated?

What is the Synopsis module?

Can staff recognition be included?

How is data organized?

How often is it updated?

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Connect with us

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