WhatsApp Communication

WhatsApp Communication

WhatsApp Communication

WhatsApp Messaging That Delights and Converts

Engage guests with real-time check-ins, support, upsells, and surveys — all via WhatsApp. Seamless, fast, and built for global travellers.

Trusted by

Trusted by

Trusted by

WHY IT MATTERS

WHY IT MATTERS

WHY IT MATTERS

Meet Guests Where They Already Are

Guests prefer quick, app-based communication. WhatsApp delivers faster service, better feedback, and more conversions.

See, what you're missing..?

  • Real-Time Communication

    Solve issues, answer queries, and confirm bookings instantly via WhatsApp.

    35–40% Higher Feedback Response Rates

    Guests are more likely to respond in a channel they trust.

  • Improved Operational Efficiency

    Reduce front desk calls and response delays.

    Upsell and Promote with Context

    Send personalized offers during the stay — not just before or after.

  • Multilingual and Automated

    Let AI handle scale while preserving a personal feel.

See, what you're missing..?

  • Real-Time Communication

    Solve issues, answer queries, and confirm bookings instantly via WhatsApp.

    35–40% Higher Feedback Response Rates

    Guests are more likely to respond in a channel they trust.

  • Multilingual and Automated

    Let AI handle scale while preserving a personal feel.

    Upsell and Promote with Context

    Send personalized offers during the stay — not just before or after.

  • Improved Operational Efficiency

    Reduce front desk calls and response delays.

See, what you're missing..?

  • Real-Time Communication

    Solve issues, answer queries, and confirm bookings instantly via WhatsApp.

    35–40% Higher Feedback Response Rates

    Guests are more likely to respond in a channel they trust.

  • Improved Operational Efficiency

    Reduce front desk calls and response delays.

    Upsell and Promote with Context

    Send personalized offers during the stay — not just before or after.

  • Multilingual and Automated

    Let AI handle scale while preserving a personal feel.

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WHAT YOU GET

WHAT YOU GET

WHAT YOU GET

A full guest experience platform inside a messaging app.

Pulse turns WhatsApp into your hotel’s smartest frontline service channel.

Digital Check-In & Checkout

Skip queues with mobile check-in/out via WhatsApp for smoother arrivals and exits.

Digital Check-In & Checkout

Skip queues with mobile check-in/out via WhatsApp for smoother arrivals and exits.

Digital Check-In & Checkout

Skip queues with mobile check-in/out via WhatsApp for smoother arrivals and exits.

24/7 Live, Instant Bot Support

Use bots for FAQs and escalate complex queries to staff instantly, all within WhatsApp.

24/7 Live, Instant Bot Support

Use bots for FAQs and escalate complex queries to staff instantly, all within WhatsApp.

24/7 Live, Instant Bot Support

Use bots for FAQs and escalate complex queries to staff instantly, all within WhatsApp.

Auto-Triggered Feedback Surveys

Send timely surveys post-meal or checkout to capture guest sentiment effortlessly.

Auto-Triggered Feedback Surveys

Send timely surveys post-meal or checkout to capture guest sentiment effortlessly.

Auto-Triggered Feedback Surveys

Send timely surveys post-meal or checkout to capture guest sentiment effortlessly.

QR-Based Guest Engagement

Let guests scan QR codes on menus or signage to chat, request, or give feedback.

QR-Based Guest Engagement

Let guests scan QR codes on menus or signage to chat, request, or give feedback.

QR-Based Guest Engagement

Let guests scan QR codes on menus or signage to chat, request, or give feedback.

Promotional Campaigns via WhatsApp

Broadcast targeted offers or upgrades to guests based on stay stage or profile.

Promotional Campaigns via WhatsApp

Broadcast targeted offers or upgrades to guests based on stay stage or profile.

Promotional Campaigns via WhatsApp

Broadcast targeted offers or upgrades to guests based on stay stage or profile.

Booking Links & Upsell Offers

Share upgrade links or booking extensions directly in chat to drive quick conversions.

Booking Links & Upsell Offers

Share upgrade links or booking extensions directly in chat to drive quick conversions.

Booking Links & Upsell Offers

Share upgrade links or booking extensions directly in chat to drive quick conversions.

TESTIMONIALS

TESTIMONIALS

TESTIMONIALS

What our Clients Say

  • KePSLA helps us capture guest sentiment, improve service with AI insights, and make smarter decisions, all backed by a responsive support team

    Jatin Khanna

    Sarovar Hotels Pvt.Ltd

  • KePSLA’s hotel data transformed our booking strategy, excited to explore their smart content next

    Chaithanya Gowd

    Reliance Jio

  • KePSLA simplified our review replies with seamless OTA integration — helping us maintain guest satisfaction with ease.

    Zoltan Varga

    Corvin Center Suites

  • KePSLA gives us a unified view of guest sentiment and saves time by enabling quick review replies across sites.

    An-Sofie Nédée

    Corsendonk Hotels

FAQs

FAQs

FAQs

We’ve Got the Answers You’re Looking For

Quick answers to your AI automation questions.

Can I automate guest journey messages?

Does it support twoway messaging?

Is message content customizable?

Can I track message delivery and reads?

Can I automate guest journey messages?

Does it support twoway messaging?

Is message content customizable?

Can I track message delivery and reads?

Can I automate guest journey messages?

Does it support twoway messaging?

Is message content customizable?

Can I track message delivery and reads?

Connect with us Today to Discover Personalized Solutions for Your Hotel

Book a Call Today and Start Automating